Privacy Policy

1. Introduction
This document sets out the personal data protection policy of Kompaflex, s.r.o., with registered office at Žižkova 1135, ID No.: 63271478, registered in the Commercial Register maintained by the Regional Court in České Budějovice, Section C., Insert 5341 (hereinafter referred to as the “Controller”).

Your privacy is important to us and we are committed to protecting the personal information you provide to us.

• Correspondence address: Žižkova 1135, 395 01 Pacov

• Phone: +420 565 443 510

• Email: info@kompaflex.cz

• Protection Officer: z.součkova@kompaflex.cz

2. What personal data do we process?
We process the following personal data:

• Name and surname

• Email address

• Telephone number

• Billing and delivery address

• IP address

• Cookies

3. Legal basis for processing
We process personal data based on:

• Fulfillment of a contract (e.g., purchase in an e-shop)

• Consent of the data subject (e.g., subscription to a newsletter)

• Legitimate interest (e.g., marketing, web analytics)

• Fulfilling legal obligations (e.g., keeping accounting documents)

4. How do we use personal data?
We use your data for:

• Order processing and service provision

• Communication with customers

• Marketing purposes (if you have given consent)

• Site traffic analysis

5. Sharing of personal data
We may share your personal data with:

• Payment service providers

• Delivery services

• IT providers (e.g., hosting, analytics)

• Accountants and legal advisors

6. Retention period of personal data
We store personal data:

• For the duration of the contractual relationship

• For the period specified by law (e.g., accounting documents for 10 years)

• Until withdrawal of consent (e.g., newsletter subscription)

7. Your rights
You have the right to:

• Access personal data

• Correct or delete data

• Restrict processing

• Object to processing

• File a complaint with the OOOÚ (Office for Personal Data Protection)

8. Cookies
Our website uses cookies. Please see the “Cookie settings” section for details.

9. Contact us
If you have any questions about data protection, please contact us by email: z.souckova@kompaflex.cz

Cookie Policy

Cookie Policy

1. What are cookies?
Cookies are small text files that are stored on your device when you visit a website. They help us to improve the functionality of the website and provide a better user experience.

2. What types of cookies do we use?

• Essential cookies – necessary for the proper functioning of the website.

• Analytical cookies – help us understand how visitors use our website.

• Marketing cookies – used to personalize ads.

3. How can you manage cookies?
You can manage them in your browser or refuse them via our cookie banner.

Terms and Conditions

1. Introductory Provisions
These terms and conditions regulate the rights and obligations between Kompaflex, s.r.o., and customers when purchasing products/services.

2. Order and contract conclusion

• The purchase contract is formed by sending the order and its confirmation.

• The customer is obliged to provide the correct information.

3. Payment terms

• We accept payment by bank transfer, credit card, and other methods listed on the website.

4. Delivery conditions

• We ship the goods within the contractual deadlines.

5. Complaints and returns

• Claims are governed by applicable laws.

6. Personal data protection

• See the section “Privacy Policy”.

7. Final provisions

• These terms and conditions shall take effect on 1 April 2025.